Keystone Bank, a Nigerian commercial bank has obtained two certifications from the International Organisation for Standardisation (ISO). The certifications include the ISO 20000 for IT Service Management Systems (ITMS) and ISO 27001 for Information Security System (ISMS).
Management of the bank, said the certifications attest that Keystone Bank has aligned with world class standards in protecting customer information and providing stellar services to its stakeholders via efficient and effective use of Information Technology.
The certifications were issued after a rigorous audit exercise conducted by the British Standard Institute (BSI), in keeping with Keystone Bank’s vision to be the preferred partner to its customers via the use of Information Technology.According to the Executive Director, Operations & Technology, Mrs. Yvonne Isichei “Keystone Bank is committed to following global best practices and standards in all its operations because we believe our customers should be assured of consistent service delivery, convenience and reliability.
“These certifications also give our stakeholders increased confidence and confirms the security of information and information technology service at all levels.”
Mrs. Isichei also said “With this, customers can be assured that we have put processes in place to protect the information that they give us.”
The British Standard Institute (BSI) recognizes companies that have implemented systems and structures that ensure their operations are in line with international best practices. The BSI Group is one of the largest and most experienced certification bodies focused primarily on training, auditing and certification of qualified organizations.