Family Bank partners with SimbaPay to launch instant transfers to China’s WeChat




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This initiative therefore connects Africa’s largest mobile money ecosystem to China’s largest payment service in real-time

Family Bank Limited , a leading bank in Kenya, has partnered with London-based financial technology firm SimbaPay  to launch an instant money transfer service from Kenya to China through WeChat – a service that will help boost Kenya-China trade.

Over seven million customers and businesses in Kenya will now access SimbaPay’s international money transfer service to send money to China’s WeChat Pay from Family Bank’s PesaPap mobile banking application and USSD service. Non-customers too will enjoy the service via a dedicated PayBill number 261059 on MPESA.

With over 1 billion subscribers, WeChat is the largest payment and social media app in China. This initiative therefore connects Africa’s largest mobile money ecosystem to China’s largest payment service in real-time.

“This is a huge milestone for us and our customers. We are glad to extend, more so to our SME customers, a solution that offers an instant, reliable, traceable and affordable channel to send money to their suppliers and business partners in China,” said Family Bank Chief Operations Officer, Mr. Godfrey Kamau.

China is Kenya’s biggest trading partner. In 2017 alone, businesses in Kenya imported well over USD 4 billion worth of goods from China. The current existing solutions for sending money to China take multiple days to reach the recipient’s bank account, with some requiring the supplier to physically visit an agent to collect their money. This new service easily overcomes these barriers.

With the increased efficiency provided by this new service, traders in Kenya will replenish stock faster, thus bolstering trade between the two nations. Additionally, financial inclusion will be positively impacted as more small scale traders will be able to directly source goods from China instead of depending on middlemen to make payments on their behalf.

How it works

Traders in Kenya already use WeChat to communicate with their suppliers in China hence this solution will be a seamless and natural progression – all a user requires when sending money to China is the recipient’s mobile phone number.

Money sent by Family Bank customers and non-customers via the SimbaPay service is instantly delivered to WeChat Pay recipients in Chinese Yuan. This service offers the sender a chance to review the transaction and exchange rate applicable before releasing the payment.

This service can be accessed by downloading the Family Bank PesaPap mobile banking app from application stores (Google Play store and Apple Store) or by dialling USSD code *325# in Kenya.

On MPESA the service is available via PayBill no. 261059 and with the sender required to quote the recipient’s phone number (e.g. +86 077000 12345) in the ‘Account’ field.

In addition to the China (WeChat) service, SimbaPay also supports money transfer to Kenya, Uganda, Tanzania, Rwanda, Burundi, Ghana, Nigeria, Madagascar, Niger and India.





About Family Bank Limited
Family Bank ( prides itself in growing a very strong retail customer base with a key focus in SME banking. From only one branch in 1985, the Bank has grown over time and currently enjoys a branch network of 91 branches, 4,000 bank agents and over 10,000 merchants countrywide. Family Bank was the first bank in Kenya to introduce paperless banking through smart card technology that enabled customers to transact without having to fill in deposit or withdrawal slips. In 2010, Family Bank was the first bank to introduce mobile banking in Kenya and in 2016 the first to launch mVisa service in Africa. The Bank has received numerous awards including the Think Business Fastest Growing Bank Award three years in a row between 2013 and 2015, the Think Business Best Bank in Micro-Finance Award, 1st Runner-up in 2013 and 2014. In 2017, the Family Bank was feted as the Best SME Bank in Kenya at annual Banker Africa Awards, East Africa – an award initiative for financial institutions in Africa. For more information about Family Bank, please visit our website