Ecobank Nigeria’s Executive Director, Consumer Banking, Carol Oyedeji has reiterated that the convenience of opening and operating an Ecobank Xpress Account is putting banking at “your fingertips”. Xpress Account is a mobile based digital account that affords the customer many of the services available to a regular account holder.
Responding to media questions in Lagos, she emphasized that opening an Xpress Account takes less than 5 minutes and does not require any form of documentation being a tier-one mobile wallet account. It can be opened on the Ecobank Mobile App by smartphone users after download or through *326# USSD code for feature phone users.
Explaining further, Mrs. Oyedeji said Ecobank is focused on leading the consumer banking industry by leveraging its robust Digital Channels to drive financial inclusion for the un-banked in the different parts of Nigeria – urban, semi-urban and rural areas. In her words the benefits of this account type include simple account opening process and ease of transacting. The account can be funded through transfers from accounts in Nigerian Banks or by simply paying in cash at one of Ecobank Xpress points sited within Agent locations nationwide. Withdrawals are easy. By simply generating a token code from the account, cash can be redeemed using this number either from any of Ecobank’s over 1,200 ATMs in the country or from the Bank’s wide Agent locations / Xpress points. Xpress cash withdrawals from ATMs are done without a card, while the token generated can also be shared through SMS or WhatsApp to another recipient to cash. This can ease the burden of going physically to an ATM by yourself and enable payment to 3rd parties for goods and services rendered.
The adoption of Xpress Account is growing by the day and feedback from our customers monitored across platforms suggest that it’s indeed a need that we are meeting for the teeming Nigerian population that is currently un-banked. We are delighted at this feedback and would continue to ensure that the account opening experience and usage remain excellent and memorable.
