Access Bank plc, one of the top five banks in Nigeria, and CR2, Ireland’s leading self-service banking software provider, have announced that the bank has selected CR2’s BankWorld omnichannel suite to manage their self-service channels including ATM, internet, and mobile.
The strategic alliance was celebrated at Access Bank’s London headquarters.
Access Bank, issued with its first banking licence in 1988, is currently ranked as one of Africa’s top 20 banks. With 5 million retail customers and over 1,500 ATMs, the bank understands the importance of the self-service channels in supporting Nigeria’s retail banking growth. As such, they sought a solution that would allow them to launch the right product, in the right place, at the right time, which can only be achieved through a true omnichannel approach.
In addition, the bank will also be able to offer a range of innovative and convenient payment facilities new to the Nigerian market.
Herbert Wigwe, group managing director, Access Bank, said: “We aim to become the leading bank in Nigeria and provide new services that will change the way people bank. Having a best of breed self-service offering, providing convenient banking and managing all our client’s relationship from a single place are at the heart of our strategy and we believe that BankWorld will help us to achieve our vision.”
Franky van Damme, CEO at CR2, said: “I welcome Access Bank as a new client of CR2 in Nigeria. We believe that CR2 can help Access Bank in offering their customers innovative and unique services across their entire electronic self-service network. We are committed to innovation and look forward to working with Access Bank to deliver cutting-edge banking and enhanced customer experiences.”